Gozing Surveys...How long before payment is even written?

[cho0020]

I have done many surveys for gozing and they're not even written on the payout report...it's been about a month now. Has anyone experienced that?

I mean, I know that they take eons to pay people but those people at least have the record in their payout report. Mine doesn't.

[meninsche]

Odd - usually I receive a confirmation email almost immediately when I successfully complete a survey with Gozing (the operative word here is successfully). The subject line on the email usual is "Your Survey Complete Confirmation Record". The body will look something like this:

"Dear Survey Panelist:

Thank you for completing a goZing survey on XX/XX/XXXX. We have received your information and you will be rewarded via Paypal in the amount of $1.00 in approximately 8 weeks. Your approximate pay date for this payment is XX/XX/XXXX. This will appear in your goZing payout report as survey id# XXXXXXXXXX. We reserve the right to cancel this payment if it is determined that this survey was completed by fraudulent means.

Please note: The reward amount for this survey may be lower or higher than as indicated in your invitation. There are times where you may not qualify for the survey which you were invited to and instead you were automatically directed to another live survey.

Your payout report will include the details provided in this email including your approximate pay date, survey id, reward method, and the day you completed this study. To view your payout report, login to your account at w w w.goZingSurveys.com and click the Payout Report link.

For immediate assistance, please visit the goZing Survey help center at w w w.goZingSurveys.com/survey_site/helpcenter.asp

On behalf of the goZing Survey Team, we'd like to thank you for your participation. We value your involvement in our research.

goZing Surveys
w w w.goZingSurveys.com"

If you have not already, attempt to contact their help center (which may or may not be immediately helpful, but will usually eventually respond if you pester enough). Sometimes with goZing I've been reduced to doing a screen capture of the last page of the survey (and a copy of the email invite) before they respond to a missed payment.

Good luck
_________________
Luna (meninsche)
FPS Moderator

"Always look to the future as it holds more than the past. Always look to the past as it will improve the future." - Jonathan Zimmerman

[cho0020]

Ok, now I'm feeling pretty ripped off. Don't tell me those 10 - 15 surveys worth of time have been wasted

Gozing has a lot to answer for!!

[cho0020]

All they ever say when I complete surveys is the following:

Thank you for sharing your opinions!
Thank you for taking the time to share your thoughts and opinions! Your answers have been received and this survey is now completed.


And then no more information on the payout, not even sent to my email.

[meninsche]

Personally, I know I've been getting the reward confirmation emails since I signed up with Gozing in January of this year - my most recent reward/survey completion email was early this month. Do other folks on this forum get survey completion emails from Gozing?

Has anyone else had a similar experience to cho0020?
_________________
Luna (meninsche)
FPS Moderator

"Always look to the future as it holds more than the past. Always look to the past as it will improve the future." - Jonathan Zimmerman

[dave123]

Occasionally receive the congratulations e-mail, but more often is the thank you for completing as described. I too have many surveys listed as complete but awaiting payment. No replies from customer support when questioned. Overall, mine and many others view, is that this company should be well down your list of priorities to complete.
Dave

[dave123]

Checked mail this morning to see a gift certificate payment mail from gozing.Looked at my account and see that the majority of my payments have been applied. Supposed to receive code to apply to buy.com purchases within 7 days. Maybe things are improving, but certainly don't expect to receive anything quickly if you take surveys for them.
Dave

[martinmng]

I waited over 14 weeks for a $2.00 payment from goZing, and that's after many e-mails to their so called customer service. I finally unsubscribed to them, because it's too much hassle to get the money that they owe you! I might consider going back to them if their reputation gets out of the gutter.

[cho0020]

I just hope they record the payments in the payout report. I can wait for the payment. I just don't want a case where it's as if I hadn't completed any surveys at all.

[FreePaidSurveys]

OK, I've never been sent an email confirmation that I have been credited with cash in my account. However, I have never been stiffed either. Now, it has always taken a long time to actually receive my balance (which I don't understand because it's PayPal and should only take a few days) but I have always received it in the end. My latest experience was this: I started a survey, it took me about 15 mins to complete, when I was finished, they displayed the screen that said I did not qualify for the survey. Now, being that it took me 15 mins to complete the so called "qualifying questions", I felt a bit jipped (after all the survey was only for a dollar). So I sent them an email, stating that I felt what they called qualifying questions, seemed more like a survey to me, being that that got quite a bit of information from me. The very next day, my PayPal was credited with a past $2 balance and the $1 from te survey I was complaining about.

Now, I would definately check, at the end of your survey, that you're not getting the "You did not qualify" message. Simple fact is, sometimes you're going to take a qualifying survey and not qualify. However, this should not take more than a couple minutes of your time. If you have answered a bunch of really short surveys, chances are you were just taking the qualifying portion, and just didn't qualify - that's life. But, if you have taken a bunch of loger type surveys and at the end received a "thank you" message of some sort then you might be getting ripped.

What worries me here is that GoZing was resently aquired by Greenfield (if you're not familiar with Greenfield, you can do a search on this site and find some "interesting" posts on them). My advice would be, if you choose to stay with GoZing (which honestly I have done OK with barring my last experience) keep an accurate record. Write down what surveys you take, how long it takes you, and the resulting screen. Plus keep any correspondance you might have with them. Then, if you have any problems with them, you can overwhelm them with info.

Maybe I'll try to organize an email compain of Greenfield/Gozing members, expressing our discontent with the way they treat thier survey respondants. They really could be a decent site if they could get thier act together in that respect.

Good luck.
_________________
Chris Ohlson
Webmaster, FreePaidSurveys.net

[cho0020]

Thanks for the detailed reply, Chris.

No, I am sure those surveys that I have completed have been completed. They say the "thank you with your opinions" sentence on the last page.

But, yes, I will definitely start keeping records. However, doing too much of that might just make the value of the survey itself worthless. Dilemmas...dilemmas with Gozing!!

[bqt2081]

I have been corresponding with GoZing for about 1 1/2 to 2 months. I sent a list of surveys that I had completed (I started keeping a list since they weren't listing them on my payout) and updated it everytime I completed a new survey. I also had completed a survey where I earned $5.00 and then was sent a cd to complete the survey where I would earn an additional $10. The cd kept telling me the link was inactive and I emailed OTX and gozing numerous times with no response. During the time I was corresponding with them, they removed the $5.00 entry on my payout report. I just emailed them again because last week I was told they would be getting in touch with me. I am expecting at least $20-30 and that is just for the surveys I could remember completing and kept info on.

I also get the surveys that take forever and then am told that I don't qualify or they ask the same series of questions over and over again.

Will update when I find out what Olivia is going to do about all the surveys I completed.